Learn how to retrieve a log of messages sent and received within Hellomateo.
contact_id
of the conversation directly from the webhook payload, or query external_id
of the contact:
raw_content
of the message, which is either the raw text or for emails the HTML content. You can use this to update the message log in your system.
The Pull Sync is a bit more complex, as you need to periodically poll the Hellomateo API for changes. We recommend setting up a cron job that runs at least every night to fetch all messages that were updated since the last run.